Restarting Mac seems like a good rule of thumb. Besides, you can sign out and sign in your Apple ID(Apple menu > System Preferences > Apple ID > Overview > Sign out) on Mac to troubleshoot App Store not working issue. Mac App Store will not allow you to update the app that is purchased with another Apple ID. If you have multiple Apple ID accounts, make sure you have signed in to the Mac App Store with the right one. Then, relaunch the App Store to see whether it works. If the App Store freezes, shows a black screen, or is stuck when updating/downloading apps, you can force quit the unresponsive App Store using the Apple menu, the Option + Command + ESC keys combination, Mac Dock, and Activity Monitor. Whether you encounter the 'Your clock is ahead' error when browsing websites on Mac or the MacBook shows the wrong date and time, you can find the solutions in this post. Why 'Your clock is ahead' on Mac & How to Fix? Check from the Apple menu > System Preferences > Date & Time, and you can simply choose Set date and time automatically to avoid clock errors on Mac. Such incompatibility may cause the App Store can't download and update applications. In case the date and time are wrong on your computer, there is a discrepancy between your Mac and the Apple server. You can head to the system status page to check whether the Mac App Store is available now. If so, you may be unable to use the Apple store for a while until the Apple system resumes work. Perhaps, there is an outage of the Apple system. You can turn WiFi off and reconnect it, use an ethernet cable, or reset network settings. Therefore, if the App Store can't load on your Mac, perhaps, you haven't established a quality WiFi connection on the Mac. To update macOS and download apps in the App Store, it needs a stable internet connection to load the resource from Apple's servers. Switch to another account/create a user account.They'll be able to assist you further and work towards narrowing down the cause. If neither suggestions work, we'd want you to contact Apple: Contact Apple Support. The reason why we're sharing this is to see if using a Private Window might be a good solution if when using Safari is causing the App Store not to load. You've also mentioned Safari, and we'd like you to use this information: If Safari on Mac doesn't open a webpage or isn’t working as expected. Use it like a checklist to see if it helps. We'd like you to go through the steps included in this guide: If you can't connect to the App Store, iTunes Store, or other Apple services. You'd completed a lot of great troubleshooting for this issue including using safe mode, resetting the SMC, NVRAM, and even your network. It seems like it is not loading content for you and it happens intermittently. Thanks for using Apple Support Communities! If we understand correctly, you're having an issue connecting your iMac to the Mac App Store. Reset using Terminal as I'm not confident that I won't screw up something.Resetting my network connection by renewing the DHCP lease.If I don't use a memory cleaner, it may work.but, then again it sometimes works when I do use them. So, I have to reboot again to be able to get volume. But then, Safari looks goofy and I have no volume control. I can always get App Store to work if I reboot in the Safe Boot mode. It does, if I use another browser.Ģ) Sometimes the App Store won't open after I use Memory Diag app and/or memory Clean 2 app. Sometimes it would be normal for a short time, but then blank.Īfter diddling with different attempted fixes, I cannot definitely say what the cause is.ġ) App Store will not open after I have used Safari. Not long ago, the App Store v 3.0 began failing to display any content. I have an iMac (21.5", late 2013) w 2.7 Ghz Quad-Core Intel Core i5 and 8 GB ram, 1.12 TB hard drive (62% available), macOS 10.15.7, Safari v10.3
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